"More than just a game—it’s a catalyst for change that will inspire your team to elevate every customer interaction"
The Customer Journey Game is the ultimate employee engagement interactive training solution designed to transform your organization into a powerhouse of customer-centric excellence.
Get ready to revolutionize your organization’s approach to customer experience training with The Customer Journey Game, where learning meets fun to ignite customer-centric thinking! Built on the same intuitive methodology as Monopoly, this interactive game makes it easy for employees to engage, learn, and grow.
EXPLORE YOUR OPTIONS
Facilitated games or CX DIY training - you decide!
If your business is committed to delivering world-class customer experiences, elevate your approach with The Customer Journey Game at your next event or training session.
Ignite a transformation in how your employees think about customer-centricity by unlocking the full potential of this immersive, experiential learning solution. This dynamic two-hour experience captivates employees, deepening their understanding of an end-to-end customer journey and empowering them to embrace a customer-first mindset.
Through interactive gameplay, employees gain valuable insights, applying fresh perspectives and cultivating a lasting, customer-centric culture.
The Customer Journey Game is available as a facilitated session for conferences, corporate events, and customer service training sessions. Alternatively, it’s available for purchase with a license as a CX DIY training solution, allowing company trainers to roll out customer experience training throughout the business.
The Customer Journey Game - Facilitated Sessions
Unlock the full potential of The Customer Journey Game with a facilitated session at your next conference, corporate event or customer experience training session.
The Customer Journey Game - Business Edition - Training Bundles
The Customer Journey Game - Business Edition is the original and most versatile version in the highly successful Customer Journey Game series. This experiential learning solution has been designed for employees across all industries—whether they are in retail, banking, financial services, or B2B sales—this is the ultimate tool for creating a better understanding of the customer journey and creating a customer-centric culture.
The Customer Journey Game - Contact Centre Edition - Training Bundles
The Customer Journey Game - Contact Centre Edition revolutionizes contact centre onboarding and customer service training with an interactive, engaging, and inspiring learning experience!
Specifically designed for contact centre agents, this beautifully crafted game board brings the customer journey to life, showcasing every vital touchpoint along the way. Join the experiential learning revolution to drive customer experience training that lasts.
The Customer Journey Game - Hospitality Edition - Training Bundles
The Customer Journey Game - Hospitality Edition is a unique experiential learning solution that immerses hotel employees into the world of their guest’s journey and educates them about the many touch points along the way.
The Customer Journey Game - Restaurants Edition - Training Bundles
The Customer Journey Game – Restaurant Edition transforms traditional employee training in the dining industry, into an experiential learning experience that creates a better understanding of a customer journey, as well as the many touch points along the way. This interactive training solution inspires teams to elevate their levels of service, boost customer loyalty, and turn every meal into a five-star experience!
